We print on demand:

We all have a ways to go to help the planet, but we print on demand in order to reduce waste and lower our carbon footprint as much as we can. We produce items only when ordered, reducing the need for extensive storage and transportation of goods. Your items may take a couple of extra days, but we are trying to do a little bit at a time to help.

 Our print-on-demand drop shippers have locations nationwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@themadbandit.com.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@themadbandit.com within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns. What’s your return policy?

Because your order is printed directly for you at the time of order, we don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@themadbandit.com!

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@themadbandit.com with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts-we have one for every item listed on our store, in the size guide section right above the quantity and add to cart selection buttons.  You will see a pop-up with the sizing guide.

Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at info@themadbandit.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!Need Help?

Contact us at info@themadbandit.com for questions related to refunds and returns.